Terms of Service

These terms govern your use of polarisgroup.ai and the Cleo personal AI assistant service operated by Polaris Group, LLC. By using the service, you agree to these terms. If you do not agree, do not use the service.

Cleo SMS is an optional, recurring two-way messaging program between an enrolled user and the Cleo personal AI assistant. For the current program, messages are sent only to the mobile number that directly enrolled.

• How to enroll: Voluntarily text START to +1 (858) 330-2288. Messaging consent is specific to this program, is not a condition of creating an account or using unrelated services, and cannot be transferred by another person.
• Message frequency: Message frequency varies based on your interactions with Cleo.
• Fees: Message and data rates may apply.
• Opt out: Reply STOP at any time. You will receive a confirmation and no further program messages unless you enroll again.
• Resume: Reply START to enroll again.
• Help: Reply HELP or email inquire@polarisgroup.ai.

Carriers are not liable for delayed or undelivered messages.

Our Privacy Policy explains how we handle mobile information and messaging consent.

You may not misuse the service, interfere with its operation, attempt unauthorized access, use it to violate another person's rights, or direct it to send unlawful, deceptive, abusive, or unsolicited communications. You are responsible for requests you authorize and for reviewing important actions before they are carried out.

We may change, suspend, or discontinue parts of the service and may update these terms. Material updates will be reflected by a new effective date. Continued use after an update means you accept the revised terms.

The service is provided “as is” and “as available” without warranties to the maximum extent permitted by law. To the maximum extent permitted by law, Polaris Group, LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, and its aggregate liability will not exceed the amount you paid for the service during the twelve months before the claim.

These terms are governed by the laws of California, USA, without regard to conflict-of-law principles. Questions can be sent to Polaris Group, LLC at inquire@polarisgroup.ai.